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How To Negotiate Renewed Contracts During Periods of Inflation
Here are three ways entrepreneurs can renegotiate with confidence in the face of persistent inflation.
How to Start a Business with Only $1,000
$1,000 can take you far if you know how to spend it!
How This Immigrant Founder and 'Shark Tank' Star is Changing How Kids Wash Their Hands
Here are the three lessons Shubham Issar has learned from building SoaPen.
How This Former Investment Banker Tapped into 5,000-Year-Old Skincare Traditions to Start His Own Brand
As Neel Patel builds his skincare brand Après Pacific, here are three lessons he has learned along the way.
How This Founder Is Challenging Us to Unlearn Toxic Expectations When it Comes to Beauty
Priyanka Ganjoo is on a mission to challenge our relationship with makeup.
Great Customer Service is Always On Tap at San Angelo Brewpub
Brandon Gardner has a long history in customer service, so it made perfect sense to use that expertise when he bought SoCo Taphouse in San Angelo, Texas in 2015.
Why This Entrepreneur Dedicated Her Life's Work to Helping Older People Enjoy Fulfilling Lives
Meredith Oppenheim discusses the launch and growth of Vitality Society.
How Global Businesses Can Ensure Quality Support for Customers Across Different Time Zones
The article provides a proven method to organise the support team work for global business, so that no one's health is harmed.
Using Customer Behavior to Maximize Your Online Presence
We know that digital presence is a critical part of business strategy, but how can business owners and marketing managers ensure that their plans are effective?
The Beauty of Patiently Developing Brand Awareness
Business owner Kristin Near's successful strategy has sparked stellar customer referrals and online reviews, keeping her in business for eight years and counting.
The Secret to Building Brand Devotion is Not a Loyalty Program. Here's What Customer's Really Want.
The idea of consumer loyalty has been around for centuries. But with a growing consumer appetite for privacy and control, it may be time to rethink the traditional brand relationship.
4 Ways to Revolutionize Your Customer Experience in The Metaverse
As well as providing customers with an immersive experience, businesses can use the metaverse to take them on a truly personal journey.
4 Easy Ways to Turn Negative Customer Interactions Into Positive Experiences
Every person in a customer-facing role understands that there are some customers who are more difficult than others. Here are some ways to turn these customer interactions into more positive experiences.
7 Creative Ways to Use Zero-Party Data
By collecting zero-party data, companies can get a better understanding of their customers without violating their privacy. Here are seven creative ways to use it.
What's the Secret to a Successful Website Business? Be a Human, not a Homepage
Want to attract devoted online customers? Show them you are a real person they can know, like and trust.