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搬家公司Allegedly Threatened Customers With Fake Legal Fees to Remove Negative Reviews
Maine-based Liberty Bell Moving and Storage, Inc. just settled a lawsuit for $125,000.
He Left a Steady Corporate Job and Turned His Music Passion Into Thriving Audio Tech Company
Darren Nakonechny breaks down the launch and growth of Flock Audio.
'People Can't Do Good Unless They See Good': This D.C. Ice Cream Shop Owner's Generosity Started a Chain of Giving
Charles Foreman makes sure everyone who wants ice cream, gets it — even if they can't pay. Now, his kindness has had a domino effect.
Behind the Reviewers: What Makes a Reviewer Tick?
In this episode, Emily Washcovick, Yelp's Small Business Expert, takes a look at the whys and hows of reviewing from the reviewer's perspective.
8 Reasons Why Your Startup Will Fail
If you're thinking about starting your own business, avoid these dangers.
5 Things to Remember When Communicating With Customers
Effective communication with customers has never been more important, especially as we head into economic uncertainty. Remember these five tips when you're talking to your customers.
Building a Business? Here Are 4 Common Challenges You'll Likely Face Along the Way
When launching a startup, knowing where the hurdles are makes it much easier to clear them.
How to Retain Customers During an Economic Downturn
To weather a recession, focus on your most loyal customers.
The Savannah Bananas Just Turned Down $1 Million in Ticket Sales. Are They, Um, Bananas?
Baseball team owner Jesse Cole explains why he cried foul on an attempted group sale purchase.
Want Raving Fans Like Tesla and Starbucks? Your Business Needs to Do These 6 Things.
We all know brand aficionados who are simply obsessed with a service or product, but what are the best ways of attracting those people to your company?
A Woman's Awful Experience Getting Refunded for a $19 Candle on Etsy Went Viral After the Store Kept Insulting Her
After requesting a refund, the owner of the store accused her of being drunk or high in a testy exchange.
Buy Now, Pay Later Models May Be the Solution Your Business Needs to Stay Ahead
A win-win-win setup, BNPL plans can support retailers, customers and third-party companies alike.
Avoid These 3 Common Entrepreneur Death Traps
Like life, there is no one-size-fits-all when it comes to entrepreneurship. These three tips will prevent new entrepreneur failure and ensure a stable journey into entrepreneurship.
5 Steps for Building Trust and Becoming the Go-to in Your Field
The right approach to branding can put the thought leadership mantle within your grasp.
The Recipe For Making a Customer For Life: Personalization, Quality, and Care
In this episode, hear how Tina, owner of Boite de Fleurs, overcame the pandemic hitting right as she opened her store and how she uses social media to draw in her clientele.