Customer Experience
3 Tips to Help You Find the Vendor of Your Dreams
Choosing one is a lot like picking a partner; keep these factors in mind to ensure the right fit.
How to Add Life-Long Customers by Pursuing That 'Wow' Moment
Creating dramatic and memorable moments will help your business stand out.
How Do You Deliver an Experience to Your Customers and Audience?
Jim Huether, CEO of Hyperice, provides insights on how his experiences with startups prepared him for an executive position.
Hospitality Trends: Here's How Technology Is Transforming The Guest Experience
With the aid of Artificial Intelligence and analytics, hospitality businesses are able to create end-to-end experiences resulting in delighted guests and increased revenue for hotels
Brand Experience: How Powerful AI-Powered Chatbots Have Transformed Customer Engagement
Chatbots have stepped in to automate cumbersome, repetitive tasks so that humans can tackle more nuanced, complex problems. Robotic Process Automation has revolutionized brand communication
Digital Disruption: E-commerce Revolution & How to Be Future Ready
When coupled with AI and ML innovations, these data sets will be able to predict consumer behavior to almost 100% accuracy
Indian Fashion Industry: All Set For The Next Wave of Entrepreneurship
Technology disruption with e-commerce platforms have bridged the gap between fashion entrepreneurs and their audience. The phenomenon of selling online has benefitted the buyer in terms of convenience and options
Using Artificial Intelligence Technology to Find the Right Service Expert
For 'expert services' the customer is involved in the delivery and cares about the identity and qualifications of the provider; they look for their specific requirement at a reasonable cost
Event Management: Brands should follow these 3 Tips for Success
Brands communicate with their audiences through different channels -- event management sits on top of the hierarchy
How Startups Can Use AI-Powered Tools to Scale Up
With limited budget and resources, startups turn to AI to increase productivity.
Lessons from Relationships and Marriage in Developing a Customer Experience Strategy
What is the strategy that brands can look at to offer a superior experience? A key approach is the omnichannel one
Humanizing Customer Experience
Conversations are the easiest, most personal and fulfilling way to facilitate interactions between the brand and the consumer
Experiential Marketing - The Power of Experience UNLEASHED!
The new-age customers, crave personalised experiences and desire meaningful interactions with the brand
8 Proven Ways to Curate Your Customers into a Community
To win in business, create a tribe of die-hard fans.
Instructions in Customer Centricity from Jet Airways
Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive