Customer Experience
#EntrepreneurTips-4 Things that your Customer Wants from you
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What McDonald's Latest Acquisition Means for Marketers
Personalization has long been viewed as the purview of digitally native companies. Now McDonald's will use it to upsell at the counter.
AI-led Chatbots - Your Next Best Friend
Here is how AI is the game changer behind chatbots success
Learn to Design a Better Customer Experience
The Ultimate UI & UX Designer Bundle shows you how to improve your site to draw in satisfied repeat customers.
Planning an Insurtech Startup? Understanding the Customer Mindset is the Key to Success, Say Veterans
Follow the mantra of 'Being Customer First and Thinking Digital'
87% of Indian Consumers Prefer Brands Offering Proactive Engagement Services
The bar for service expectations has risen with India leading the way
Here's Why Customer Experience is the Driving Force for Jeff Bezos, Bill Gates and Steve Jobs
Customer experience can change the fortunes of a company and Bezos, Gates and Jobs are the best examples to take lessons from
Setting Foot in the Shaadi Business? Here are Seven Tips and Practices to Swear by!
Planning a wedding is an exciting and exhausting experience and when it comes to Indian weddings, the thrill skyrockets the experience to an altogether different level!
Use AI to Improve Customer Experience in the Hospitality Business
Artificial Intelligence based channel managers, revenue managers, and booking engines help you control and achieve a lot of things
How Data is Transforming Society & Companies
Make Data and Analytics Your Tool for Better Customer Interactions and Business Transformation
4 Ways to Make Value Creation Core to Your Business
It's important to direct your business toward making a difference in your customers' lives.
3 Ways to Build the Rewards Program Customers Want
To earn your customers' devotion, remember that loyalty is a two-way street. To get it, you've got to give it.
How Businesses Can Use Technology to Enhance Customer Experience?
Now that technology has literally become the way of the world, it is not surprising that all enterprises, from start-ups to tech giants, are leveraging technology to enhance customer experience
"What's the Point?" Guidelines to Customer Loyalty Programs
This system will help you establish a strong platform for customer loyalty programs
Staying Ahead of the Curve: How the Customer Experience Is Evolving
Abandoned but not alone, BlackBerry shows us all that the customer experience is everything. The smartest businesses anticipate customer needs before they manifest.