消费习惯

Operations & Logistics

How Consumers Contributed to the Shipping Nightmare on Christmas

UPS and FedEx messed up Christmas deliveries. But lost in the complaints are important changes in American buying that all businesses need to recognize.

Science & Technology

Why Some Smart Business Moguls Still Use 'Dumb Phones'

Forget about the latest iPhone or Samsung device. The Nokia 6310, discontinued more than six years ago, is the phone of the elite.

Marketing

Branding Firm Wows With Fresh Package Designs

The Los Angeles branding firm Ferroconcrete designed a clean but bold reusable pouch for Kusin & Kusin's odor eliminating pet wipes.

Business News

How Pivoting Helped This Startup Win Over Nordstrom

The co-founder of OrigAudio Jason Lucash discusses how listening to customers led to a change in product strategy and a major bump in revenue.

Marketing

The Royal Baby Bubble: How Businesses Cope With Short-Lived Demand

With some savvy planning, business owners can make a profit from major news events.

Operations & Logistics

Senate Confirms Richard Cordray to Lead U.S. Consumer Protection Agency

After a two-year standoff, lawmakers vote to formally install the former Ohio Attorney General at the helm of the Consumer Financial Protection Bureau.

Science & Technology

Commitment Phobe? Wireless Carriers Let Customers Upgrade Mobile Devices After One Year

AT&T and T-Mobile roll out new plans to encourage customers to upgrade their smartphones and tablets more frequently.

Marketing

Small-Business Owners: Working Harder, But Optimistic

More than seven in 10 small-business owners say they expect to generate more revenue in 2013 than they did last year.

Business News

'The Story of Stuff' and How Startups are Heeding Its Message

Consumerism may have hit a highpoint in the last several decades, but these days the real opportunity resides in our closets. Here's a look at the rise of resale startups.

Business Ideas

Need a Business Idea? Tap Into Lifestyle Trends in the Evolving Luxury Market

Here are three ways startups can tailor product offerings for growth industries.

Business News

To Buy or Not to Buy?

The fine art of deciding when to spring for what you want.