Yelp

Social Media

When a Client Rips You on Social Media, Respond Like Kathy Griffin's Attorney

The epitome of professionalism is keeping your composure when an irate customer is bad mouthing you in public.

Thought Leaders

3 Tips for Dealing With Negative Reviews Like a True Entrepreneur

It only takes one harsh review to scare off an untold number of potential customers. How you respond will make all the difference.

Business News

Yelp Tests Robot Food Deliveries

Bots from Marble, a San Francisco startup, are now delivering orders from Yelp's Eat24 app, dodging pedestrians and other obstacles along the way.

Data & Recovery

Local SEO Is a Perfect Match for These 4 Industries

Are you a plumber, lawyer, computer whiz, restaurant owner? Here's why SEO is your path to a potentially big business boost.

Starting a Business

The Surprising App That Worries 'Mad Money's' Jim Cramer

The host of the CNBC show, who owns two small businesses, shared his top tips Saturday during the American Made Summit.

Business News

Yelpers to Have Their Own Show on The Food Network

It's titled '12 Hungry Yelpers,' because of course.

Science & Technology

Controversial 'Yelp for People' App Now Available for Download

Peeple allows people to review others online.

Business News

Yelp CEO Responds to Employee Fired After She Wrote a Post About Her Low Pay

Talia Jane, who worked for the company's food delivery arm Eat24, wrote an open letter to Yelp CEO Jeremy Stoppelmann on Friday.

Business News

The Top 100 Restaurants in the U.S., According to Yelp Users

Eateries in one particular state dominated the list.

Business News

Yelp and OpenTable Quietly End Partnership as Rivalry Heats Up

The companies parted ways under mounting competition, with OpenTable facing new rivals to its reservation business and Yelp dogged with questions about stalling growth.

Marketing

Star Ratings Matter Just as Much as (If Not More Than) Online Reviews

Research shows how even an average 3-star rating for your business can hurt your bottom line.

Social Media

Following Death Threats, Peeple Founder Says She Was Wrong to Position App as 'Yelp for People'

So what if people hate Peeple? Julia Cordray is launching it anyway.

Business News

What's Behind Yelp's Terrible, Horrible, No Good, Very Bad Week

The company reported a loss, a co-founder left and the stock nose-dived.

Business News

Yelp Founder Said to Temporarily Call Off Sale Talks

The company's shares fell as much as 15 percent to a two-year low on the news.

Social Media

Feeling the Sting of Recent Rotten Reviews on Yelp?

Here are four strategies for how to turn things around.