Client Relationships

Growing a Business

Why Your 'First-Generation' Customers Are the Most Important

Your first generation of customers may have a stronger inherent sense of loyalty to your brand. Make sure you earn it.

Growing a Business

Why You Should Ditch the Keyboard and Meet in Person Instead

通信的一些重要的元素n are lost in digital exchanges.

Branding

Time for a New Set of Wheels? 4 Steps to Giving Your Brand a Facelift.

Sometimes, it's smart to do a complete overhaul to tell a powerful story of a company's growth.

Growing a Business

3 Sales Secrets I Learned From Interrogating Criminals

Believe it or not, coaxing a confession from a suspect is a lot like making a successful sale. Here's how.

Growing a Business

I Get to Work With the Backstreet Boys. Here's How You Can Land Your Dream Client.

This music industry marketer didn't start with the famous boy band -- but she did eventually get to work with them.

Thought Leaders

Is Sharing Caring When it Comes to Clients?

The etiquette of sharing clients and how much to share with them.

Growing a Business

How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets

No matter how well you know you business, you have to know people to succeed.

Thought Leaders

4 Crucial Qualities of Phenomenal Coaches

Whether you want to find a coach or you are one yourself, here is what to look or strive for in the best business relationships.

Thought Leaders

6 Types of Clients You're Better Off Without

Not every customer is always right. A few never are.

领导

6 Toxic People Who Are Hurting Your Success

You know who they are -- the chronic complainer, the "gimme me" more type. But did you know that one of these toxic people may be you?

Growing a Business

3 Lessons for Handling Challenging Clients

Sometimes, the best strategy is to say no, and mean it.

Marketing

Skip the Coffee Meeting. Instead, Sweat to Success With Clients.

Connect with your contacts on a deeper level with a physical activity. Check out these four tips to get started.

Growing a Business

4 Times You Need to Say Goodbye to a Client

Nobody likes a break up, but sometimes it's the best thing to do for your business.

Marketing

Is Technology Lulling You Into Working Too Remotely?

Between the dazzle of contemporary communication technology and the need to keep overhead low, entrepreneurs risk underestimating the value of meeting clients face to face.

Growing a Business

Strategies for Saying No: When and How to Turn Down Opportunities

Learn how to step back from opportunities without closing doors.