Client Relationship Management
6 Hacks to Drive Massive Referrals
Don't plead. Don't bribe. Don't send chintzy gift cards. Instead, focus on the little things people appreciate.
7 Etiquette Tips for Sending Holiday Cards to Business Associates
Sending holiday cards to clients and business associates is an important recognition of the relationship but there is a lot you can get wrong.
5 Issues Entrepreneurs Need to Be Aware of When Working With Big Customers
The dream of large client can turn into a nightmare for those who aren't prepared.
How to Deal With 4 Types of Impossible Clients
Just because a client is difficult doesn't mean you can't keep him or her happy.
3 Tips to Develop a Balanced Supplier-Vendor Relationship
Remember how Mom taught you to 'always be nice'? The same thing applies to business.
How to Deal With Unreasonably Picky Clients
The customer is always right, and some customers are right for somebody else.
How to Finesse Your Relationship With the 10 Types of Clients Everyone Gets
No matter how well you know you business, you have to know people to succeed.
Vendor vs. C-Suite: How Do You Prove Your Value to a Skeptical Client?
Five things you can do right now to keep the marriage intact.
3 Management Mistakes That Could Destroy Professional Services Businesses
Failure to effectively manage projects can be deadly for growing firms.
3 Lessons for Handling Challenging Clients
Sometimes, the best strategy is to say no, and mean it.
Skip the Coffee Meeting. Instead, Sweat to Success With Clients.
Connect with your contacts on a deeper level with a physical activity. Check out these four tips to get started.
Who Really Owns Your Business?
Don't give away control of your business by excessive tolerance of problem employees, vendors or clients.
6 Ways to Overcome Your Reluctance to Sell
The entrepreneur's moment of truth is that silence at the conclusion of the presentation when you wait for the client's response.
Is Technology Lulling You Into Working Too Remotely?
Between the dazzle of contemporary communication technology and the need to keep overhead low, entrepreneurs risk underestimating the value of meeting clients face to face.
4 Tips to Forge Winning Client Relationships for the Long-Term
Such partnerships are a process. They're the output of trust, rapport and a track record of producing stellar work together.