Client Relationship Management
Strategies for Saying No: When and How to Turn Down Opportunities
学习如何to step back from opportunities without closing doors.
It's Not Me, It's You: When to End a Toxic Client Relationship
If you want to take your business to the next level, you can't be pulled down by the dead weight of bad clients.
10 Ways to Keep Making Your Clients Happier and Happier
Research and common sense agree. The least expensive and most effective marketing is retaining the clients you already have.
7 Telltale Signs It's Time to Fire a Client
Some clients simply aren't worth the money they are paying.
Technology Is Making it Easy to Put the Personal Touch Into Digital Marketing
Ironically, you can automate sending the personal note or thoughtful gift that seals a relationsip the way no email can.
5 Tried and True Ways to Calm Down a Difficult Client
You can't make everyone happy all the time but you can always listen and offer solutions.
Here's How to Make the Most Out of Your Client Relationships
How to help your customers without wasting your time, or theirs.
'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money
Clients who don't value your time keep you from those who do. There are polite ways to set them straight.
7 Ways to Deal With an Unresponsive Client
If a client isn't responding to your emails, what do you do? Consider picking up the phone, or perhaps, revising your work.
4 Scenarios That May Prompt You to Divorce a Client
Should you stay or should you go? Here's how to tell whether you should keep working with that client.
To Win More Prospects, Stop Selling and Start Courting
Treat every potential client as you would someone who you hope will give you a second date.
5 Things You Never Should Say to a Client
Navigate the minefield of customer relationships carefully. Each buyer brings a different personality and expectations to manage.
How to Price Your Staffing Services
学习如何to price your services so you're profitable and won't have to shut your doors for lack of funds.
Even Your Stomach Contributes to Your Personal Brand
What you eat and drink when out with clients reflects back on you, so be deliberate in your choices.
Cultivating the Right Attitude Turns Customers Into Followers
Putting the customer at the center of all you do is the cornerstone of succeeding at any business.