That Time Jeff Bezos Was the Stupidest Person in the RoomEveryone can benefit from simple advice, no matter who they are.

ByGene Marks

Opinions expressed by Entrepreneur contributors are their own.

Alex Wong | Getty Images

When you think ofJeff Bezos, a lot of things probably come to your mind.

You likely think of Amazon.com, a company he founded more than twenty years ago, that's completely disrupted retail and online commerce as we know it. You probably also think of his entrepreneurial genius. Or the immense wealth that he's built for himself and others. You may also think of drones, Alexa and same-day delivery. Bezos is a visionary, an entrepreneur, a cutthroat competitor and a game changer. He's unquestionably a very, very smart man. But sometimes, he can be…well…stupid, too.

Related:5 Lessons from Jeff Bezos's 21 Years of Shareholder Letters

Like that time back in 1995.

That was when Amazon was just a startup operating from a 2,000 square foot basement in Seattle. During that period, Bezos and most of the handful of employees working for him had other day jobs. They gathered in the office after hours to print and pack up the orders that their fast-growing bookselling site was receiving each day from around the world. It was tough, grueling work.

The company at the time, accordingto a speechBezos gave, had no real organization or distribution. Worse yet, the process of filling orders was physically demanding.

Related:Why Being the Smartest Person in the Room Is the Essential Goal

"We were packing on our hands and knees on a hard concrete floor," Bezos recalled. "I said to the person next to me 'this packing is killing me! My back hurts, it's killing my knees' and the person said 'yeah, I know what you mean.'"

Bezos, our hero, the entrepreneurial genius, the CEO of a now 600,000-employee company that's worth around a trillion dollars and one of the richest men in the world today then came up with what he thought was a brilliant idea. "You know what we need," he said to the employee as they packed boxes together. "What we need is...kneepads!"

The employee (Nicholas Lovejoy, whoworked at Amazonfor three years before founding his own philanthropic organization financed by the millions he made from the company's stock) looked at Bezos like he was -- in Bezos' words -- the "stupidest guy in the room."

"What we need, Jeff," Lovejoy said, "are a few packing tables." Duh.

So the next day Bezos -- after acknowledging Lovejoy's brilliance -- bought a few inexpensive packing tables. The result? An almost immediate doubling in productivity. In his speech, Bezos said that the story is just one of many examples how Amazon built its customer-centered service culture from the company's very early days. Perhaps that's true. Then again, it could mean something else.

Related:4 Ways to Get Truly Honest Feedback From Employees

It could mean that sometimes, just sometimes, those successful, smart, wealthy and powerful people may not be as brilliant as you may think. Nor do they always have the right answers. Sometimes, just sometimes, they may actually be the stupidest guy in the room. So keep that in mind the next time you're doing business with an intimidating customer, supplier or partner who appears to know it all. You might be the one with the brilliant idea.

Wavy Line
Gene Marks

Entrepreneur Leadership Network VIP

President of The Marks Group

Gene Marks is a CPA and owner of The Marks Group PC, a ten-person technology and financial consulting firm located near Philadelphia founded in 1994.

Editor's Pick

Related Topics

Business Solutions

Learn to Program an AI Chatbot for Your Business in This $30 Course

Get back-to-school savings on this AI coding course.

Business Ideas

55 Small Business Ideas to Start in 2023

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2023.

Data & Recovery

Get 1TB of Cloud Storage for Life for $119.97 With This Back-to-School Sale

This 1TB Cloud Storage Solution Is Only $119.97 for Back to School

Money & Finance

Want to Become a Millionaire? Follow Warren Buffett's 4 Rules.

企业家是不能过度指狗万官方望太多a company exit for their eventual 'win.' Do this instead.

Leadership

This Common Leadership Habit Will Harm Your Credibility. Are You Guilty of It?

As leaders, we're always looking for ways to build credibility among peers and employees. But this easy-to-make mistake can ruin it in an instant.