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If You're Not Looking at These 3 Things, You're Not Optimizing SalesAlthough sales has traditionally been a face-to-face exchange, technology and data allow sales teams to make better decisions in a post-pandemic reality.

ByMark Thacker

Opinions expressed by Entrepreneur contributors are their own.

Sales has always been a face-to-face game. Even though technology has streamlined the prospecting stage for sales teams, the goal is to get a strong prospect face-to-face with a salesperson who can close the deal.

The pandemic sparked aparadigm shift. Suddenly, in-person meetings were impossible. Salespeople who had relied on their personal skills to woo prospects and build rapport had to switch gears quickly. The plot twist? It worked. Now that nearly all sales take place online, many people seem to prefer it.A McKinsey & Company reportfound that 70 percent of buyers prefer virtual interactions, and salespeople appreciate the added efficiency.

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