Emily Washcovick

Small Business Expert at Yelp

As Yelp’s Small Business Expert, Emily is meticulously focused on helping local business owners succeed and grow. Her expertise lies in customer engagement, reputation management, and all things digital marketing. Through speaking engagements and thought leadership, Emily shares industry insights that entrepreneurs in any business category can leverage for the growth and well-being of their businesses. She is also the host ofBehind the Review, a podcast from Yelp and Entrepreneur Media, where each episode features conversations with a business owner and a reviewer about the story and lessons behind their interactions.

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Growing a Business

The Beauty of Patiently Developing Brand Awareness

Business owner Kristin Near's successful strategy has sparked stellar customer referrals and online reviews, keeping her in business for eight years and counting.

Growing a Business

Business Owners Make a Strong Case for Responding to Online Reviews

In this episode, hear from several business owners about how they use online reviews to strengthen their business practices, boost morale, and encourage customers to return again and again.

Health & Wellness

Putting Mental Health On The Table with Skull and Cakebones

For most business owners, your business is you—and you are your business. With identities intertwined in business plans and goals, setting boundaries between your work and personal life is a challenge.

Growing a Business

Duran's is the Best Prescription for a New Mexican Food Craving

Duran Central Pharmacy has been around more than 80 years, but it's more than just a place to pick up a prescription.

Growing a Business

Building an Emotionally-Invested Customer Base

Combining his passions for dogs and art, Josh White has created a unique dog grooming salon that keeps customers coming back

Growing a Business

Building Competency as a Boss While Growing a Business

从物理城市nt to interactions with employees, the Uncommon Closet experience is intentionally inclusive. Business-owner Korri has created a tailoring shop that is welcoming to all.