What Kylie Jenner's Hair Color Can Teach Brands About the Power of CrowdsourcingThe reality TV star let fans pick which shade of blue she should dye her tresses via social media.

ByLaura Entis

Opinions expressed by Entrepreneur contributors are their own.

DFree | Shutterstock.com
Kylie Jenner arrives to the Billboard Music Awards

Reality-star-turned-supermodel Kendall Jenner, a natural brunette, unveiled freshly dyed blonde locks when she walked in the Balmain show on Thursday.

The Twitterverse promptly went crazy:

To be fair, in terms of hair-dye-meets-reality-TV celebrity news, it was already a big week. On Tuesday, Kendall's little sister, Kylie, turned to Twitter to help her answer an important question: what shade of blue should she dye her hair next?

The 18 year old received so many responses from her 14.6 million Twitter followers that she created a poll:

Say what you will about the Kardashians, but the sisters has perfected the art of using social media to build a following and gain traction for their products, whether that's their reality TV show or a host of businesses, from mobile games to hair extensions.

Kylie, the clan's youngest, is no slouch at this game. Alongside herTwitterfollowers, she has amassed 53.2 million followers onInstagram, more than 11 million likes on her Facebook page and recently broke the record for the most-viewed account onSnapchat. She frequently harnesses all four platforms to promote whatever she happens to be selling at the moment.

Kylie's hair tweet may be silly, but it's also a deft way to connect with and engage her audience. Brands looking to beef up their own following should consider doing the same.

If you still aren't convinced, take it fromShark Tank'sDaymond John. The fashion mogul is a firm believer in the power of embedding consumers in the product design process by routinely asking for style preferences over social media. Whenever possible, engage in shout outs, such as "here are the colors I'm going for -- which ones do you like? Hey, tell me what you dislike,"he told us last year.

Unlike Kylie though, it helps to actually incorporate customer feedback.

Based on a rather cryptic tweet, despite overwhelming poll results it appears Kylie isn't going the teal route after all.

Wavy Line
Laura Entis is a reporter for Fortune.com's Venture section.

Editor's Pick

Related Topics

Business News

'Awful Advice': Barbara Corcoran Slammed For 'Tone Deaf' Business Advice to Interns

“赢家”明星共享关于社交媒体的技巧about how interns can increase their chances of getting hired full-time, but the public reaction didn't go as planned.

Business News

'This Is My Life Now': Man Hysterically Documents Elon Musk's 'X' Sign Blaring Flashing Lights Into His Bedroom Window

The sign, reportedly put up without a permit, is shining bright at X HQ in San Francisco.

Business News

An 81-Year-Old Florida CEO Just Indicted for a $250 Million Ponzi Scheme Ran a Sprawling Senior Citizen Crime Ring

Carl Ruderman is the fifth senior citizen in the Miami-Fort-Lauderdale-Palm Beach metropolitan area to face charges in connection with the scam.

Money & Finance

Want to Become a Millionaire? Follow Warren Buffett's 4 Rules.

企业家是不能过度指狗万官方望太多a company exit for their eventual 'win.' Do this instead.

Green Entrepreneur

Phoenix Has Hit 110 Degrees for a Month, But This One Invention Is Cooling Things Down a Tad

For the Arizona city amid a record-breaking heat wave, cool surfaces bring a modicum of relief.