5 Easy Ways to Lose Customers (Infographic)From shipping that's too expensive to deliveries that arrive without warning, this infographic outlines what not to do.

ByLinda Lacina

No one wants to lose customers. But in a competitive environment, the smallest slip can do just that. In fact, 29 percent of customers will not order from an online store again if just one order is incorrect. This statistic and others are included in this infographic fromWebgistix, an online fulfillment company, which breaks down the easiest ways to earn a customer's loyalty or lose it forever throughshippingand delivery errors.

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5 Easy Ways to Lose Customers (Infographic)

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Linda Lacina

Entrepreneur Staff

Linda Lacina is the former managing editor at Entrepreneur.com. Her work has appeared in theWall Street Journal,Smart Money, Dow Jones MarketWatch andFamily Circle. Email her at llacina@entrepreneur.com. Follow her at@lindalacinaon Twitter.

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