This 8-Figure Business Didn't See Growth Until It Stopped Focusing on the Founder and Started Focusing on the CustomerKaelin Poulin founded LadyBoss after her own personal weight loss struggles, but becoming customer-centric helped her find business success.

ByEmily Richett

Opinions expressed by Entrepreneur contributors are their own.

In this interview,Emily Richetttakes us inside Funnel Hacking Live,Clickfunnels的年度商业会议,和Kaelin谈谈Poulin, founder ofLadyBoss, aweight loss system and support community for women. Poulin shares with us how she went from broke to running an eight-figure business, and why defining your business "funnel" is the first step towards success.

Poulin says she went through her own weight loss transformation, losing 65 pounds and learning how to love herself. This experience revealed to her a need in the weight loss industry for honesty and genuine accountability, and thus LadyBoss was born.

“LadyBoss的使命是帮助女性失去魏ght and love themselves again" while discovering their "confident alter ego," Poulin says.

Success wasn't immediate for LadyBoss. "Our business never came off the ground until we took it from being about me" to being more "client centric," Poulin admits. "You have to define who you want as customers and who you do not want," she adds.

And then second, "the biggest thing you need to have is a funnel. Everybody is online and that's where you need to be. A funnel just helps people decide on what they need to do and help them take the next step," Poulin says.

Poulin encourages business owners to archetype their ideal clientele in order to "connect your customers with you on a deeper level and make a greater impact."

Related:How to Scale the 'Billionaire Code'

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Emily Richett

Entrepreneur Network Partner

Emily Richett is the founder of HAPPY PR, a public relations and marketing firm that works with fast-growth businesses and leading B2C brands. She is the host of The Amplify Show, a podcast and video series that features inspiring thought leaders and game changing entrepreneurs. You can connect with her atemilyrichett.comorgethappypr.com.

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