Scaling Your Company to Always Serve Your CustomersResearch shows customers are increasingly fickle. And as companies grow, founders tend to forget that.
ByBoyd Farrow•
This story appears in theApril 2018issue of狗万官方.Subscribe »
It should go without saying:Do not neglectcustomer service. It keeps customers happy and cash flowing, and it helps maintain the sort of robust and runningconversationyou need to better understand your customers and your industry.
Related:7 Essentials of Great Customer Service