How This Company Got Over Screwing Up on Its Biggest Sales Day of the YearWhen Valentine's Day deliveries turned into a nightmare for on-demand flower company UrbanStems, a personal touch helped mend relations with unhappy customers.
Opinions expressed by Entrepreneur contributors are their own.
Jeff Sheely, co-founder of UrbanStems, an on-demand flower company, was faced with an operational nightmare on the biggest day of the year, Valentine's Day. With not enough warehouse space and 15 times the normal day's orders, the team realized the day wasn't going to be full of roses. On this episode ofResilience,see how Sheely and his team dealt with the increase in sales and making sure their customers were happy.
Watch the more epsiodes onAlley's YouTube channel.
Entrepreneur Networkis apremium video networkproviding entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and audio content distributed across all digital platforms for the business genre.
EN is partnered with hundreds of topYouTube channelsin the business vertical. Watch video from our network partners on demand onAmazon Fire,Roku,Apple TVand the Entrepreneur App available oniOSandAndroiddevices.
Click hereto become a part of this growing video network.