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Slipping UpBotched a sale? Learn from the error of your ways-dust yourself off and try again.
ByBarry Farber•
Opinions expressed by Entrepreneur contributors are their own.
In a perfect world, no one would ever make a mistake.Fortunately, though, most people are willing to forgive humanerror. I've certainly made my own share of them. I once wantedto send a gift to a customer at FedEx to thank him for hisbusiness. It was a nice gesture on my part-except I sent itto him by UPS. It was a careless error, but the client got a kickout of it, and sharing the joke actually strengthened ourrelationship.
Although there's no way to completely avoid making mistakes,here are three key methods of dealing with them:
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