One Degree Of RestorationThe first graduate of Servpro's new program is ready to clean house.

There's a great deal of weight resting on Doug Williams'shoulders these days, but nothing the Servpro franchisee can'thandle. After becoming the first person to complete the cleaningand restoration company's new Career Path Program, Williams nowhas the unenviable task of trying to set the standard for futuregraduates by building his Redding, California, franchise into asuccess. "I can't fail," he says. "I have peoplecounting on me and monitoring how well I do."

Prior to becoming a franchisee, Williams, 32, worked inPortland, Oregon, as an insurance marketing representative forServpro. After five years of learning the franchise system andhelping supply the public with immediate mitigation to propertydamaged by fire and water, he knew operating his own franchise waswhat he truly wanted. The Career Path Program served as the perfectchannel to reaching his goal.