FCC's Broadband 'Nutrition' Labels Aim to Clarify Speed, PriceInternet services will soon have a label with a breakdown similar to the nutrition facts on groceries.

ByTom Brandt

This story originally appeared onPCMag

Pexels

If you're the kind of consumer who checks nutrition labels and window stickers before you buy a can of soup or your next set of wheels, the FCC recognizes your decision-making prowess and has designed new "broadband labels" that will help you shop for better home Internet service.

Announced today, the labels aim to clarify how reliable a given ISP's service is and its true monthly cost after fees and other add-on charges are included. ISPs that choose to follow the FCC's new format will have to clearly list the following:

Price:This includes confusing charges like overage, equipment, early termination, and administrative fees.

Data Allowances:The carrier-defined plan limit after which subscribers will face additional charges or slowed data speeds.

Performance:Broadband speed and other performance metrics.

“这些标签提供消费者清晰的broadband service they are purchasing, not only helping them to make more informed choices but also preventing surprises when the first bill arrives," FCC Chairman Tom Wheeler said in a statement. "Customers deserve to know the price they will actually pay for a service and to be fully aware of other components such as data limits and performance factors before they sign up for service."Unlike nutrition facts or car window stickers, the new label format is optional. The FCC says it is designed as a guideline to help ISPs meet its new开放的互联网transparency rules.

The FCC says it receives more than 2,000 complaints every year about suprised fees on consumers' Internet service bills. Actual prices for broadband service can be 40 percent higher than what is advertised, according to advocacy groups who supported the new labels.

Wavy Line

Editor's Pick

Related Topics

Business News

Kevin O'Leary Slams Anheuser-Busch CEO's Listening Tour, Says It Won't Stop Bud Light Backlash for One Huge Reason

Anheuser-Busch U.S. CEO Brendan Whitworth announced plans to hear consumers out this summer.

Business News

Netflix is Hiring an AI-Focused Role—and the Starting Salary is up to $900,000

The streaming giant is looking for a leader in its machine learning department.

Business News

Kristen Bell and Dax Shepard's Family 'Stranded' at Boston Airport During 9-Hour Delay: 'We Made Quite a Home Here'

The actors spent $600 on pillows and blankets while waiting for their flight.