American Airlines Glitch Caused It to Give Too Many Pilots Vacation Over HolidaysThousands of flights scheduled from Dec. 17 to Dec. 31 do not have a pilot, first officer, or both due to a computer glitch that allowed too many staffers to take off for the holidays.

ByAngela Moscaritolo

This story originally appeared onPCMag

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Planning to fly with American Airlines this holiday season? We have some potentially bad news.

According toBloomberg, more than 15,000 American Airlines flights scheduled from Dec. 17 to Dec. 31 do not have a pilot, first officer or both due to a computer glitch that allowed too many staffers to take off for the holidays. The problem reportedly affects flights originating from Dallas Fort Worth International and other airports in Boston, Miami, New York, Philadelphia, Salt Lake City, and Charlotte, N.C.

In a statement, American Airlines toldPCMagit is "working diligently to address the issue" and it expects to "avoid cancellations this holiday season."

"We have reserve pilots to help cover flying in December, and we are paying pilots who pick up certain open trips 150 percent of their hourly rate -- as much as we are allowed to pay them per the contract," the airline said. American said it will work with the Allied Pilots Association (APA) union to "take care" of its pilots and "ensure we get our customers to where they need to go over the holidays."

The computer glitch caused the airline's scheduling system to show sufficient coverage for certain flights when that was not actually the case,Bloombergreports. The airline has reportedly fixed the problem and believes its system is now working normally.

与此同时,美国心理协会与美国的公关不是快乐oposed solution for crewing affected flights. The union hasfiled a grievance, saying the solution violates the company's contract.

"Because management unilaterally created their solution in violation of the contract, neither APA nor the contract can guarantee the promised payment of the premium being offered," the union said in a statement.

Wavy Line
Angela Moscaritolo has been a PCMag reporter since January 2012.

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