Ray Silverstein
Ray Silverstein is the president of PRO:President's Resource Organization, a network of peer advisory boards for small business owners. He is author of two books: TheBest Secrets of GreatSmall Businessesand the new小企业生存指南:如何urvive (and Thrive) in Tough Times. He can be reached at 1-800-818-0150 orray@propres.com.
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Compensating Salespeople
Finding the balance between salary and commission may be your ticket to loyal, motivated sales employees.
How Do I Build Customer Rapport?
The answer is in asking the right opening and closing questions.
Finder, Minder or Grinder: What's Your Sales Style?
Salespeople are like ice cream; they come in different flavors.
How to Close a Sale in the First 30 Seconds
Tap into customers' hidden wants to win their trust--and their business.
Get More Referrals by Asking
Build asking for referrals into your daily activities and see the results.
Time Management for Sales Pros
Think you're not spending enough time selling? Learn to reorganize your time without increasing your workload.
