Gregory Ciotti
Marketing Strategist
Wilmington, Del.,-based Gregory Ciotti is the marketing strategist atHelp Scout,看不见的电子邮件中rt software for small businesses. He also writes about behavioral psychology at his blogSparring Mind.
Latest: Page 2
Business News
How to Talk to Your Angriest Customers
Oftentimes, a negative experience can be salvaged and turned into an opportunity.
Business News
25 Lessons Growing Our Company Blog to 2 Million Visitors
Creating great online 'content' is another avenue to help customers get the results they need.
Growing a Business
The Under-Appreciated Benefits of Creative Consistency
Being consistent doesn't count for everything, but it sure counts for a lot. Let me explain.
Marketing
10 Quick Tips for Better Business Writing
Your writing should be meaningful. Here are some signs that it is heading in the right direction.
Business News
Why Gmail Fails for Customer Support
Never skimp on that which directly affects customer communications.
Marketing
10 Ways to Convert More Customers Using Psychology (Infographic)
The times change, the tools change -- but human nature is perpetual.
