Thought Leaders
Tap into advice and insights from some of the business world's foremost thought leaders, and find out what it takes to join them.
The Art of Navigating 'No' — When to Persist, Pivot or Give Up and Pack it In
Ever been knocked down by a resounding "no" in business or life? Don't let it derail you.
Struggling With Productivity? You Just Need to Give Yourself Fewer Options.
How reducing decision options can lead to more efficient scheduling and enhanced performance.
These 4 Popular Mantras Contain Valuable Lessons in Leadership
Mantras can help clarify your vision and keep you on the path to success in business. These four in particular contain wisdom that speaks to the challenges and pitfalls of leadership.
Struggling to Be Happy? These 5 Strategies Can Help in Your Pursuit of Happiness
This article explores the enduring quest for happiness, delving into its philosophical foundations, the science of happiness, the pursuit of meaning, the role of relationships and the practice of mindfulness.
More Posts on Thought Leaders
How the Billionaire Founder of Chewy Went From Pet Supplies to Meme Stock 'King'
Ryan Cohen is now CEO of GameStop.
The Silent Crisis — Why Baby Boomer-Owned Businesses Need a Revival Strategy Now
Tech and AI-driven innovation is revealing a silent crisis. Baby boomer-owned businesses, especially in blue-collar industries, once the backbone of the economy, are facing unprecedented challenges.
想成为一个真正的以客户为中心的Organization? Take These 5 Transformational Steps Now
If you're taking the initiative to be more customer-centric, these five points from the perspective of a customer service consultant will get you well on your way — while keeping you from making unnecessary detours along the way.
This CEO Became a Better Leader By Harnessing a Practice Traditionalists Ignore
This founder and CEO reveals how she enhanced her leadership potential — and how you can, too.
This Is the Unconventional Marketing Tactic Small Businesses Need to Try
If you haven't tried this marketing strategy, your business is missing out on gaining maximum exposure, causing word-of-mouth hype and showing your audience your ingenuity and creativity. Find out what it's all about and how to incorporate it into your business.
What I've Learned Training the Top Hotel Brands in Customer Service
Secrets of customer service as practiced by the greatest Five Star hotels in the world — from the trainer who teaches them.
How Diagnosing Your Brand Through the Metaphor of Mental Health Can Help You Get Unstuck
Explore how mental health metaphors like schizophrenia, anxiety and depression can illuminate your understanding of your brand, providing actionable insights to elevate your company's clarity and confidence.
6 Common Challenges All Women Entrepreneurs Face (and How to Overcome Them)
Each entrepreneur faces their own hurdles. Here are a few common ones women experience most.
Beware The Customer Cliff of Dissatisfaction — or Prepare to Lose Customers Fast
The Cliff of Dissatisfaction in customer service and the customer experience is the precipice where your customers (or prospective customers) lose faith that you can serve them in a timely manner. Here's how to identify it and fix this problem wherever it may occur.
Ready to Take the Leap? Aerin Lauder Shares Advice for Aspiring Entrepreneurs.
Discover the entrepreneurial spirit that runs in the Lauder family as Aerin Lauder shares her grandmother's invaluable lessons and other success tips she's picked up during her career.
The 38-Year-Old Leader of the AI Revolution Can't Believe It Either – Meet Open AI CEO Sam Altman
Altman is also involved in several other futuristic technology projects.