Difficult Clients
7 Telltale Signs It's Time to Fire a Client
Some clients simply aren't worth the money they are paying.
10 People Who Will Destroy Your Business
Be wary of those who have flash or cash but not your best interests in mind.
5 Tried and True Ways to Calm Down a Difficult Client
You can't make everyone happy all the time but you can always listen and offer solutions.
7 Strategies to Succeed With That Demanding, Difficult Customer
Understand how to deflect and bypass a client's anger to meet your goals.
Not in the Mood to Battle Corporate Customer Service? Get a Jerk to Do It For You.
If you're a jerk looking for work, the former head of Reddit just might have a job for you. Nice guys need not apply.
'Opportunity Cost' Sounds Abstract But It Costs Your Business Real Money
Clients who don't value your time keep you from those who do. There are polite ways to set them straight.
The Essential Script for Releasing a Client
It's awkward, but knowing how to say adieu to a problem customer can make all the difference.
4 Scenarios That May Prompt You to Divorce a Client
Should you stay or should you go? Here's how to tell whether you should keep working with that client.