Demographics - Page: 2

Apologizing Is Not Great Customer Service, Only Fixing the Problem Is

Research shows people grow impatient repeatedly hearing "I'm sorry'' while waiting for a solution. Actions really do speak louder than words.

Jason Maynard

Jason Maynard

Advertising's Next Frontier: Retroactive Product Placement

Universal Music Group will place ads in music videos that have already been filmed. By year's end, the ads are expected to adjust depending on a viewer's demographic and location.

Laura Entis

Laura Entis

Demographics Alone Are Not Enough to Position a Brand

Marketers really need to know their customers, or risk coming off flat and factual. Build up the psychographics of your potential base.

Jim Joseph

Jim Joseph

The Better You Know Your Customer, the Better You Can Position Your Brand

Collect as much information as you can on your target market so you can create a rich statement and experience.

Jim Joseph

Jim Joseph

8 Ways to Make Your Marketing Message Stand Out

Your customers are exposed to thousands of marketing messages every day. Here's how you can get yours the attention it deserves.

Al Lautenslager

Al Lautenslager

Google Is Actually More Diverse Than You Think

Sixty-one percent of the company's employees are white, compared to 66 percent of the of the overall U.S. labor force.

Laura Entis

Laura Entis

'Me-Commerce' Is Here to Stay. Here's How to Capitalize On It. (Infographic)

As the marketing onslaught proliferates, consumers -- more than anything -- want to feel like individuals.

Geoff Weiss

Geoff Weiss

How 'Raising the Roof' Heightened This Restaurant's Brand

The restaurant 1905 encompasses its brand in everything -- from its employees to expanding its physical presence.

Melanie Spring

Melanie Spring

New Study Details Who Is Using Social Media and When

These demographic statistics on Twitter, Facebook, LinkedIn and other sites can help you kick up your marketing a notch or two this year.

Nina Zipkin

Nina Zipkin

Analytics Platform Focuses on the Only Stat That Matters: Revenue

Mixpanel offers a Revenue Analytics tool that allows businesses to measure a customer's "lifetime value."

Vanessa Richardson

U.S. Entrepreneurship Climbs to Highest Level in More Than a Decade (Infographic)

More than one in 10 Americans were developing their own business in 2012, according to the U.S. Global Entrepreneurship Monitor released today. Here's a look at the demographics of the community.

Catherine Clifford

Catherine Clifford

Why Americans Love Small Business

The latest studies show consumers are willing to pay more to buy from a small business than a big one. Here's a look at five reasons why Americans are rooting for entrepreneurs.

Scott Shane

Scott Shane