Customers
4 Reasons to Walk a Mile in Your Customers' Shoes (And How to Do It)
Why you should get your customers' perspectives, and how it will help with the success of your business.
Prioritizing Relationships Over Sales
Sometimes service can feel forced. At Alpenglow Sports, owner Brendan says 'if you don't love to help people you're not hired.' And that culture creates a customer forward approach to the atmosphere in the shop.
What a Baking Contest Taught Me About Finding Customers
Rather than focus on your own enthusiasm for your products and services, focus on what will make your customer enthusiastic.
A Loyal Brand Attracts Loyal People
采访Fresh & Co. CEO George Tenedios about the importance of mentorship, building a dedicated team, and how hospitality is a labor of love.
The Unexpected Benefits of Competition
Brad Davis's career in real estate first began as a side hustle after buying his first home. Now, after years of working full time at Just Real Seattle, Brad shares his tips and tricks for navigating such a dynamic market.
Shaping a Healthy Workplace Culture
From adding social spaces to establishing seasonal events, Chicago's Music Box's senior operations manager Buck LePard discusses the evolution of the historic venue, and how they've built such a tight-knit workplace culture.
The Return to Brick and Mortar in 2022
53% of American adults state that they feel very comfortable and safe going back to shopping malls and physical stores.
Clear Communication is Always Key
Ryan, or DJ Tempoe, shares how teamwork, cross-training, and clear communication with clients are key to curating the perfect mood for any event.
Building A Successful Omni-Channel Customer Experience Strategy: The How-To
As a business looking to survive and thrive in this dynamic, fast-paced environment, you have to adapt and constantly readjust your value proposition to sustain a competitive advantage.
25 Ways You Can Turn a One-Time Buyer Into a Repeat Buyer
The most profitable customers are repeat buyers.
Your Speed of Response Affects Your Bottom Line
If you are struggling to gain an edge over your competitors, consider getting better at this one tactic.
How Customer Discovery Can Significantly Enhance Your Product-Market Fit
Successful companies understand that having a great idea isn't enough to convince consumers to give them money for their product.
4 Marketing Strategies That Will Turn Your Customers Into Billboards for Your Business
Learn how to create lifelong relationships with your customers today so they become passionate champions for your business tomorrow.
3 Ways to Connect With Your Customers and Improve Their Experience
Follow these tips to create stronger, long-lasting relationships with your customers.
Stop Selling to Gen Z
Traditional marketing doesn't work on this discerning, coveted demo. If you can't sell to them? Join them.