chat interface

Technology

Chatbots: A New Tool for E-commerce Customer Satisfaction

Chatbots- a must-do rather than just a possibility for your e-commerce business

Science & Technology

SXSW 2017: Sure, You've Got a Brand Strategy, but What's Your Chat Strategy?

The big opportunity for businesses to win with this technology lies with how well it succeeds in making their customer interactions more personable and intuitive.