chat interface
Technology
Chatbots: A New Tool for E-commerce Customer Satisfaction
Chatbots- a must-do rather than just a possibility for your e-commerce business
Science & Technology
SXSW 2017: Sure, You've Got a Brand Strategy, but What's Your Chat Strategy?
The big opportunity for businesses to win with this technology lies with how well it succeeds in making their customer interactions more personable and intuitive.