Voice-Mail HackersAs you listen to your voice messages, does it ever occur to you that someone else could be listening in? Check out the security hazards of voice mail.
What a relief that you won't miss a call even if youaren't at your desk every minute of the day. It's a reliefas long as no one else is listening to those messages. Voice mailcan be hacked by former employees, competitive companies or evenmischief-makers. To avoid a similar crisis, examine your securitymeasures. The Multi Messaging Educational Committee offers thesesuggestions:
- Base your voice-mail system in a room with controlled access.Change access passwords regularly, and only issue them toauthorized personnel.
- Monitor system reports to identify bad-password disconnects,unused mailboxes and any odd after-hours system activity.
- Distribute voice-mail security policies to all employees.
- Require employees to change passwords periodically. Theyshouldn't use obvious passwords like their birthday,child's name or social security number.
- Never program your password into speed-dial keys on your phone,and never write down your password or give it to others.