Reach Millennials Through Brand AdvocatesLeverage the influence of Gen Y to market through trust and personal connections.

ByDave Knox

Opinions expressed by Entrepreneur contributors are their own.

urbanfaith.com

While older generations tend to rely on product information from traditional media sources or from manufacturers themselves, millennials are more inclined to trust advice from the people in their lives. As marketers, this means we shouldn't be thinking of millennials as just another group of consumers to convert, but as potential advocates for our brands. Advocates not only purchase – they influence their friends to purchase as well.

Who are advocates? They can be anyone from a best friend to a favorite actor to the person you've never met but has a clever Twitter feed. Social media connects people from around the globe who may never have met otherwise. These connections are based on similar interests, hobbies, opinions and the like. When a connection on social media, whether from a best friend or web friend, recommends a product, it carries significant weight with millennials. Here are three ways brands can spark these connections both internally and externally to create consumer relationships with meaning.

Look within – to internal advocates.A company blog can be a great way to showcase product advocates. Take, for example,Target's Pulse blog. Employees chronicle daily life in Target stores and headquarters, with a dose of product mentions. Target also produces a style blog,Target on the Dot, which features fashion, home and beauty products. Readers receive a welcome behind-the-scenes look and a more personal connection to the store.

Tip: For authenticity, foster a sense of freedom and immediacy. Don't over-message or stunt the voices that Gen Y will find engaging.

Look outside – to the media and consumers. Thanks to the digital age, placement in traditional media doesn't require waits of weeks or months. Popular gaming siteJoystiq, for example, compiles reviews of many different games by its bloggers. Some of these reviews are positive while others honestly point out flaws or disappointments.

Consumer bloggers can sometimes have an equal reach to popular media sites and often recommend favorite products to loyal followers. These bloggers have become mini celebrities with audiences of devoted followers. According to a study byTechnorati Media, blogs are the third most influential platform for purchasing decisions behind brand and retail sites. Consider anointing your biggest fans as brand ambassadors, allowing them first-looks at new products and invites to special events that they can showcase to their followers.

Tip: If you send your product to journalists or bloggers, they aren't required to give it a favorable review. Keep an open dialogue with your blogger and they'll likely give you a chance to respond online to any concerns that arise.

Celebrities can be assets, too. For millennials, the traditional celebrity spokesperson role isn't as powerful as a tabloid shot with celebs wearing or using your product. If your product seems like a natural fit, don't put them in your commercial. Instead, consider sending them a sample of your product. Tweets, Instagram pictures and even paparazzi-captured photos featuring your product also lend credibility.

Tip: Choose a celebrity that resonates with your market. And be prepared to rethink your celeb selections on a regular basis as trends and tastes shift.

Wavy Line
Dave Knox

Chief Marketing Officer, Rockfish

Dave Knox is Chief Marketing Officer forRockfish, a full-service digital innovation partner that drives business for some of the world’s largest brands, and co-founder of theThe Brandery, first startup accelerator to focus on applying the principles of brand marketing to startups. He was previously a brand manager for P&G.

Editor's Pick

Related Topics

Business News

An 81-Year-Old Florida CEO Just Indicted for a $250 Million Ponzi Scheme Ran a Sprawling Senior Citizen Crime Ring

Carl Ruderman is the fifth senior citizen in the Miami-Fort-Lauderdale-Palm Beach metropolitan area to face charges in connection with the scam.

Business News

Taco Bell Slammed With Lawsuit Over 'Especially Concerning' Advertisements, Allegedly Deceiving Customers

The class action lawsuit claims the chain is advertising more than they deliver.

Money & Finance

Want to Become a Millionaire? Follow Warren Buffett's 4 Rules.

企业家是不能过度指狗万官方望太多a company exit for their eventual 'win.' Do this instead.

Business News

Body of Missing 27-Year-Old Goldman Sachs Banker Found in Nearby Body of Water

John Castic, a 27-year-old Goldman Sachs employee, went missing around 2:30 a.m. on Saturday after attending a concert at the Brooklyn Mirage in East Williamsburg.

Business Culture

The Newest Workplace Trend Has HR Sounding The Alarm

HR departments are still figuring out how to handle "quiet quitting," but a new trend is taking over.

Business News

Steve Jobs's Son Is Diving Into Venture Capital — and His Focus Hits Close to Home

Reed Jobs, 31, launched venture capital firm Yosemite, which already boasts $200 million from investors and institutions.