How to Share Documents in the Cloud, SecurelyMove over Dropbox. A host of services are catering to businesses' security needs.

By莉娃里士满

Opinions expressed by Entrepreneur contributors are their own.

How to Share Documents in the Cloud Securely

Themobile-devicerevolution and proliferation of image-fat documents have led millions of workers to use consumercloud-based services that make it easy to access files from any device and get them onto the screens of coworkers, partners and clients.

But all the high-flying documents stashed in free services such asDropbox和SugarSyncare becoming a concern to many companies. Customer information and trade secrets are sitting in servers outside managers' control -- often without their knowledge. It's sort of like oil spilling into the Gulf of Mexico, says Michael Suby, vice president of research at New York City-based Frost & Sullivan. "If you don't plug the holes that tap the well, you're not being responsible."

The problem is destined to grow as cloud file storage and sharing go more mainstream, experts say. The major Internet giants are all pushing into the market. Last week, Google announced a service dubbedDrive. Microsoft already has SkyDrive, and Apple has iCloud.

Related:Why Google Drive Won't Be a Dropbox Killer

But alternatives with moresecurityand business-like features are readily available.DropboxandSugarSyncare expanding their offerings to provide low-cost, if basic, business versions that provide some additional controls. And a growing list of companies offer more sophisticated and secure services for business users, among themAccellion,Box,CX.com,Egnyte's HybridCloud,Oxygen Cloud,WualaandYouSendIt. While some offer free starter accounts, paid services range from $15 to $500 a month or more, depending on the number of users and amount of data storage needed.

Jim Andersen, president of Foundation Management Associates, a financial consultancy to charitable organizations, stopped using Dropbox a year ago after two troubling incidents. First, an employee at a Haitian hospital client accidentally deleted a year of financial records from its computers, and Andersen's, with a single keystroke. Then, he almost lost a large new client because a state government it was tied to had blacklisted Dropbox.

Andersen switched to Citrix'sShareFile, which lets him bar clients from deleting files and allayed the state government's security worries. Meanwhile, ShareFile provided a branded portal that boosted his credibility with clients, he says. "I've built my business around it."

Dropbox said Andersen could have recovered his files using the service's versionhistoryor Pack-Rat features and that many small businesses successfully use its Teams product.

Related:New Dropbox Service Is Tailored for Business Teams

Figuring out which service to use can be tricky. With many startups in the mix, consider who has staying power and guarantees a high level of availability of your data. Ease-of-use is paramount to success with your employees, as are features that fit the way they work. You also may want special features for your industry or an option for your IT department to do customization.

很容易切换供应商,家伙短剑一个说analyst at Stamford, Conn.-based technology research firm Gartner. Check security and privacy practices, list the features you need most and go with the service that matches your needs most closely. Here are four key security considerations as you explore the options:

1. Encryption
All credible services encrypt data while it travels through the Internet and sits in data centers. They also have vital security systems to keep hackers out and are audited by third parties to confirm they're up to snuff.

Because tablets and smartphones are easily lost, stolen or accessed by an unauthorized person, check the steps a service has taken to protect data temporarily stored, or "cached," in employees' devices. For example, YouSendIt encrypts cached files on mobile devices, and ShareFile lets you remotely wipe its apps from missing devices, along with all log-in information and cached files.

2. User authentication
Businesses need control over user accounts so that ex-employees no longer have access to company information. Look for a service that lets an administrator manage accounts and define which users can read, edit and delete which files and folders. Also, look for such security features as the ability to set passwords for individual files and to wipe cached data in mobile devices if someone repeatedly fails to enter the right password.

3. Audit trails
Consider selecting a service that keeps detailed logs of which employees downloaded, uploaded and shared which files with whom and when. The information will give you better visibility into your operations. And if you should have a security breach, it can help you figure out what happened.

4. Subpoena protection
Documents stored with a cloud provider can be subpoenaed by the government and other parties, and may be turned over without your consent. If you find this prospect troubling, two services offer special protection.

Oxygen Cloudprovides a two-part system that lets companies store files behind their own firewalls, while users access them on any device through a cloud-based user dashboard. You respond to any subpoenas.

Related:Three Reasons Apple's iCloud Isn't Ready for Business

Waula, a unit of Zurich-based LaCie AG, takes another approach. First, it encrypts files on your computer, so not even Waula can read them. (Steganos Software'sElefiledoes this, too, and CX is building this capability.)

Then, Wuala breaks the encrypted files into chunks and creates redundant fragments that it stores in scattered locations. All of its data centers are in Germany, Switzerland and France, where privacy regulations are stricter than in the U.S.

Wavy Line

莉娃里士满is a freelance journalist who has covered technology for more than a decade. She focuses on computer security, privacy, social networking and online business and has written forThe New York Times,The Wall Street Journaland other national publications. Previously, Riva was a technology reporter at Dow Jones Newswires and regular contributor to The Journal's "Enterprise" small business column.

Editor's Pick

Related Topics

Business News

Kristen Bell and Dax Shepard's Family 'Stranded' at Boston Airport During 9-Hour Delay: 'We Made Quite a Home Here'

The actors spent $600 on pillows and blankets while waiting for their flight.

Business News

McDonald's Is Launching a Spinoff Restaurant Chain Based on a Beloved, Blast-From-the-Past Mascot

The company saw a lot of success with another former mascot, Grimace, in June.

Science & Technology

This Is the New ChatGPT Trend That Will Enhance Your Business

ChatGPT plugins are becoming the new cool trend among entrepreneurs to enhance their businesses and engage more customers. Here are some insights into how they're impacting business enterprises, along with some potential risks that may accompany the benefits.

Business News

Netflix is Hiring an AI-Focused Role—and the Starting Salary is up to $900,000

The streaming giant is looking for a leader in its machine learning department.

Innovation

68% of the World Will Soon Live in Urban Areas — Are Smart Cities the Future for Humanity?

Is Saudi Arabia's NEOM a vision or a mirage? Discover the transformative power of smart cities.