The Service That Helped an Ecommerce Site Fix Its Shipping WoesThis company was tired of high prices and little transparency.

The faster the Los Angeles-based online underwear retailerMeUndiesgrew, the more frustrated its COO, Terry Lee, became. The problem wasshipping: The now 5-year-old company was manufacturing in Asia and using a freight forwarder to manage the logistical tangle of international shipping to get the product to the States. "We were paying a lot of money but getting zerotransparencyaround pricing and the bare minimum in terms of service and flexibility," Lee says. So he set out to find a better fit for his shipping needs.

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