5 Problems With Business Hotels (and How to Solve Them)Hotels that cater to business people would do well to pay heed to these common gripes.

As big a fan as I am of today's business hotels--and I've said repeatedly in this space that they're the best part oftravelingfor work--I'm reminded almost every week that there is room for improvement.

Drawing on conversations with other road regulars and on my own experience, I've compiled a list of hotel gripes. All are easy enough to fix with minimal investment, training or policy changes. And unlike airlines, which are stuck in a financial box with a product that has become a commodity, most hotels seem to truly care what their customers want. Nevertheless, these same issues keep showing up at hotels across the country, from bargain brands to four- and five-star chains.