Business Culture
If you're ready to make your business culture the best it can be, read on to learn about the latest trends and strategies.
The Silent Crisis — Why Baby Boomer-Owned Businesses Need a Revival Strategy Now
Tech and AI-driven innovation is revealing a silent crisis. Baby boomer-owned businesses, especially in blue-collar industries, once the backbone of the economy, are facing unprecedented challenges.
This Consulting Firm Is a 'CEO Factory.' See What It Is — and the Other 19 Companies That Produce the Most CEOs.
More than 7% of employees at the top consulting firm go on to become CEOs.
Want to Become a Truly Customer-Centric Organization? Take These 5 Transformational Steps Now
If you're taking the initiative to be more customer-centric, these five points from the perspective of a customer service consultant will get you well on your way — while keeping you from making unnecessary detours along the way.
'That Job Was Hell': 7 Founders Share Their Worst Boss Horror Stories, and What They Learned From the Lunatics
These entrepreneurs lived through bad boss nightmares, but they got the upper hand in the end.
More Posts on Business Culture
Mastering Emotional Intelligence Is the Key to Effective Leadership and Team Building
为什么EI领导人和团队动力是至关重要的,然后呢how to boost yours.
What I've Learned Training the Top Hotel Brands in Customer Service
Secrets of customer service as practiced by the greatest Five Star hotels in the world — from the trainer who teaches them.
How to Accept Different Perspectives and Collaborate More Effectively
Learn how to accept different perspectives and set aside even ideological differences for more effective collaboration.
How Diagnosing Your Brand Through the Metaphor of Mental Health Can Help You Get Unstuck
Explore how mental health metaphors like schizophrenia, anxiety and depression can illuminate your understanding of your brand, providing actionable insights to elevate your company's clarity and confidence.
Family Harmony is an Entrepreneur's Secret Weapon — and This 7-Step Process is the Secret to Achieving It
As an entrepreneur and parent, I've learned that success in business is directly tied to success at home.
How to Pivot Your Business During a Crisis — and Why You Don't Need Another Crisis Before You Get Started Pivoting
The concept of the pivot has been brought to the fore in recent years as the answer to crises, pandemics and revolutions. But, instead of reacting, why don't we make pivoting simply a way of doing business?
This Is What True Success Actually Looks Like
On the latest Jeff Fenster Show, we unpack the ingredients of achievement beyond a fat paycheck.
How to Preserve Your Brand's Humanity in the Era of AI
Businesses are delving deeper and deeper into AI. How can you avoid losing your company's humanness while still getting the benefit of AI innovations? These three strategies will help you keep your brand humanity strong.
Data Breaches Cost $1 Million More When Remote Work Is Involved — Here Are 4 Steps to Protect Your Business.
As many companies return to the office, remote work remains prevalent, introducing security risks. However, you don't need to pull everyone back into the office. I'll share how the company I work for addresses these risks and how you can safeguard yours.
6 Common Challenges All Women Entrepreneurs Face (and How to Overcome Them)
Each entrepreneur faces their own hurdles. Here are a few common ones women experience most.
Beware The Customer Cliff of Dissatisfaction — or Prepare to Lose Customers Fast
The Cliff of Dissatisfaction in customer service and the customer experience is the precipice where your customers (or prospective customers) lose faith that you can serve them in a timely manner. Here's how to identify it and fix this problem wherever it may occur.