The Growth of Artificial Intelligence in Ecommerce (Infographic)Here's why artificial intelligence will be beneficial for retailers and consumers.
ByRose Leadem•
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From creating personalized shopping experiences to offering virtual buying assistants --AIis improving the online shopping experience for consumers and retailers.
Shoppers will be able to easily find the best price for an item and communicate with chatbots for quickcustomer service. For retailers, they'll be able to better analyze consumer data to predict future buying patterns, create autonomous replenishing systems and also save money and time on customer service by utilizing chatbots.
Related:Has Artificial Intelligence Arrived At The Sales Function Yet?
A number of companies already employ AI in theirecommerceprocesses today. Netflix uses AI to provide personalized recommendations to subscribers based on their previous streaming habits. Under Armour, with the help of IBM's Watson, uses AI to help its customers track their health and fitness activities.
Over the next few years, we'll likely see other retailers incorporate AI into their ecommerce practices as well. To learn how AI will shape the future of ecommerce, check outredstagfulfillment.com's infographic below.
