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How Cameo Survived a Public Relations NightmareBy confronting the issue head-on, the startup regained its customers' trust.

ByJason Feifer

This story appears in theJuly 2019issue of狗万官方.Subscribe »

Klaus Vedfelt | Getty Images

Listen to Cameo's founder discuss his PR nightmare on our podcastProblem Solvers.

Steven Galanis was in his office one day last November when he got a text from a guy who works for NFL legend Brett Favre. "This is bad," the text said. "What do we do?" And that's how Galanis learned of thecrisisabout to consume his company -- and threaten its very existence.

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