Four Examples of Retail Brands Killing it With ContentEvery brand has a story. Make yours an epic.

ByWilliam Harris

Opinions expressed by Entrepreneur contributors are their own.

pixdeluxe | Getty Images

As more and more retail brands and departmentstore giants close shopand reduce locations this year, the rest of the retail industry is scrambling. They've got to find ways to unlock the keys to survival and growth.

What is happening to the retail side of things?

Needless to say, retail isn't what it used to be 50, 20, or even 10 years ago. Trends and shopping behaviors have changed dramatically. New technology has been introduced, and there are more competitors in the market than ever before. The playing field has been leveled.

Related:How Retailers are Thriving Despite the Supposed Death of Their Industry

To compete and grow, retailers have to work harder than ever to reach, attract, and engage with shoppers online. But how do you do it? Having a website and an active presence on social media sites used to help, but it's not enough anymore.

Today, it's all about using content to build community, provide value, and establish trust with your customers and target audience.

Related:Five Tips for Building an Online Community for Your Business

Here are four examples of retail brands that are doing it right:

1. Beardbrand.

Beardbrand is a beard lifestyle company that was founded in 2012 by Eric Bandholz. Bandholz started the company to create more community around beard-growing, and, according to the company mission statement, "To change the way society views beardsmen."

Beardbrand sells a variety of beard-growing products and tools to beard enthusiasts all around the world. Bandholz and his team have successfully built an active and passionate community around their company and products by investing in content and education from day one.

Bandholz explainson his website: "We first started off with a blog, a YouTube channel, and a Tumblr blog. On these platforms, I shared my knowledge about growing a beard and provided style inspiration for others. Ultimately, the goal was to provide the tools necessary for men to feel confident about growing their beard, and I also wanted to end the negative stereotypes about beardsmen being lazy or unkempt."

Related:Five Lessons you can Learn From the Viral Success of Dollar Beard Club

Today, Beardbrand works with brand advocates and bearded influencers all around the world tocreate content that serves and educatesthousands of followers, builds brand awareness, and promotes their growing line ofbeard grooming products.

Screen Shot 2017-08-01 at 8.57.45 PM.png

There's no doubt about what they're focused on with their content strategy.

2. lululemon.

lululemon athletica is a yoga-inspired, technical athletic apparel company for women and men that was founded in 1998 by Chip Wilson. The company is now run by current CEO Laurent Potdevin.

lululemon is another company built with a focus on education and community, as illustrated ontheir website:

"Our vision for our store was to create more than a place where people could get gear to sweat in; we wanted to create a community hub where people could learn and discuss the physical aspects of healthy living, mindfulness and living a life of possibility. It was also important for us to create real relationships with our guests and understand what they were passionate about, how they liked to sweat and help them celebrate their goals."

In the past few years, the athleisure trend has exploded, and lululemon has responded by doubling down on both product design and education for their community of followers.

零售品牌超过二百万个追随者Instagram, over 18 million video views on YouTube, and regularly publishes original content that educates their community on topics that relate toyoga,travel,nutrition, andtheir products.

Screen Shot 2017-08-01 at 8.59.34 PM.png

Contrast this with the screenshot of Beardbrand above. Can you see a difference in their targeting.

3. YETI.

YETI is an outdoor lifestyle brand that was founded in 2006 by Ryan and Roy Seiders. The company designs and manufactures high-quality coolers, ramblers, travel bags, and other accessories for outdoor enthusiasts.

To differentiate from a fairly saturated and competitive market, YETI invests in experience-based storytelling. They describe their products in the following way:

"Built for close calls in far-flung places. Built for tall tales and epic adventures. Built for finding comfort well outside comfort zones. Built for the wild."

Related:How Targeted Marketing Can Improve Your Brand's Efficiency

To connect with and relate to their target audience, YETI has been, in recent years, producingextremely well-produced storiesthat feature interesting people living interesting or extraordinary lives. These stories are usually comprised of rich editorial write-ups, video footage, and photos.

This type of storytelling ultimately helps YETI not only attract those seeking adventure and spending time outdoors, but also focus in on connecting with those willing to spend top-dollar (their smallest cooler目前售价为199美元),最后一个产品lifetime.

Screen Shot 2017-08-01 at 9.01.11 PM.png

In all of these examples, it's about the experience -- not the products.

4. Bonobos.

Bonobos is a men's clothing brand founded in 2007 by Andy Dunn and Brian Spaly. The company wasrecently acquired by Walmartfor $310 million.

In an effort to connect with their audience and differentiate from other men's clothing brands online, Bonobos manages a digital editorial publication on their website called Equateur. They describe the publicationin the following way:

"At Bonobos, we strive to make great clothing. With Equateur, we tell the stories of the humans who wear it. The places they go, the things they do, the people they meet -- everything that gives meaning to what otherwise would be just fabric and thread."

Related:Six Ways to Create a Memorable Customer Experience

The original content created for Equateur allows Bonobos to educate their target audience while also promoting their own products. You can see this strategy in action byvisiting the Groomshop section of their website, where you'll find a natural mix of helpful wedding and honeymoon tips, clothing for sale, and information about their consultation services.

Screen Shot 2017-08-01 at 9.02.35 PM.png

There aren't even pictures of the product. Just helpful tips for their ideal customer.

Wrapping up.

The retail game is changing in a big way. To survive the unsteadiness that a lot of brands are feeling right now, they have to focus less on "selling products" and more on investing in your community.

Think about who your customers are, what they care about, and what you need to do to create a movement and community that they can actively support and participate in.

Focus on creating original, unique content that provides value for your community, and actively work to position yourself and your brand as a resource that your customers and target audience can trust.

What other retail brands do you follow that are using content to stand out?

Wavy Line
William Harris

Entrepreneur Leadership Network Writer

CEO and Entrepreneur

William Harris has been critical to driving growth for multiple startups in ecommerce and SaaS, has helped facilitate both sides of acquisitions, and consults for the CMOs of multi-billion dollar Fortune 1,000 companies — all while running Elumynt, an advertising agency.

Editor's Pick

Related Topics

Branding

Are You Protecting your Brand with a Federal Trademark? Here's How to Get Started

你的业务的品牌是你最宝贵的之一assets -- and it can be protected more easily than you may think.

Thought Leaders

I Pitched 300 People a Day For 1 Year — and Learned This Impactful Entrepreneurial Lesson

After working myself to the bone pitching 300 people each day for one year, I came out of that experience as a new man — but surprisingly, an unhappier one. Here's what I learned.

Business Ideas

The Top 10 Home Business Ideas for 2023

Can't figure out which enterprise you should launch in 2023? Check out 10 stellar home business ideas to get inspiration.

Business News

Doctor's Office Receptionist Arrested for Allegedly Stealing $44,000 From Patients in Square Payment Scam

According to police, the receptionist stole from over 75 patients.

Business Models

Tap Into Boundless Success Potential With These Remote Business Ideas

Are you tired of getting up in the morning, getting in your cold car, and driving to work? Then don't. Check out these remote business ideas.