#2 on the Franchise 500: How Dunkin' Continues To ThriveEven with a forward looking rebrand to just Dunkin', the #2 company on our Franchise 500 list knows its soul.

ByMatthew McCreary

This story appears in theJanuary 2019issue of狗万官方.Subscribe »

Courtesy of Dunkin’ Brands

Started franchising:1955
Total units*: 12,740
Cost to open:$228.6K–$1.7M

The restaurantformerly known as Dunkin' Donuts has a new name, a new storedesign, and a new focus for 2019.

Dunkin' -- just Dunkin' as of September 2018 -- is all about the beverage business now. Last year, it introduced a new espresso option, a new Styrofoam-free cup, a new tap system for serving coldbeverages, and new uniforms for its crew, which feature caffeinated slogans like "Fueled by Positive Energy" and "Drink Coffee. Be Awesome."

Related:Why It Took Dunkin' Donuts 10 Years to Build the Perfect New Cup

"There's tremendous energy with the Dunkin' brand," says Grant Benson, Dunkin's senior vice president offranchisingand development, whose brand ranked #3 on our list last year. "We're excited for what's ahead in 2019 and beyond."

What's ahead will be a giant rollout: The company had a goal of opening 50 of its newly designed stores in 2018, and as of the end of the third quarter, it had already opened 60. But still, with 3,427 stores in its system internationally (and a net of 202 added this year), there's a long way to go. "We have received very positive feedback from our franchise owners about the pivot and next-generation store design," Benson says, which is good for Dunkin': It is 100 percent franchised, so franchisee buy-in is essential.

Related:Why Some States Still Don't Have a Dunkin' Donuts (But Probably Not for Long!)

Still, noteverythingwill change. Dunkin' has been selling doughnuts -- or "donuts" -- since 1948, when William Rosenberg opened the first location in Quincy, Mass. It won't stop selling the treats now, and even its orange-and-pink DD logo won't change. So the secondDnow stands for…a double dunk?

To see our complete Franchisee 500 rankings, please clickmanbetx2.0客户端下载 , or view more storieshere.

Wavy Line
Matthew McCreary

Entrepreneur Staff

Associate Editor, Contributed Content

Matthew McCreary is the associate editor for contributed content at Entrepreneur.com.

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