How To Be An Ethical LeaderEthical behavior, in its simplest form, is knowing and doing what is right.

We can't really discussethical leadershipwithout looking first at ethical behavior. Ethical behavior, in its simplest form, is knowing and doing what is right. The key to having an ethically-run company is employing morally upstanding leaders.

In her book,Seven Lenses: Learning the Principles and Practices of Ethical Leadership(2013), author Linda Thornton says that getting employees to act ethically in the workplace starts at the top. In fact, managers should realize that their actions have a trickle-down effect within the company; employees will likelyfollow the lead and model their actions.

With the awareness about the importance of business ethics, Bayt.com embarked on aresearch journey into ethical leadership in the Middle East, which we did in collaboration withCanadian University Dubai(CUD). The poll showed that the building blocks for a more sustainable form of leadership in the region indeed exists.

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Many define business ethics as being socially responsible

We often hear about the negative impact of making ethical mistakes in business. We hear about fines, boycotts, and veryembarrassing scandalsthat make us doubt the very integrity of organizations we admire.

What wedon'thear often about are the benefits of ethics, and how ethical leadership can have a positive ripple on business- especially when it's programmed into an organization'scorporate culture. These days, it's more important than ever before to program ethical leadership by having set ethical guidelines and procedures. Leaders who understand this are more likely to attract top employees and clients. When they set the right example for other employees, they help create an environment that encourages good corporate citizenship, and that motivates employees to perform better and more innovatively.

The majority agree thateveryoneis responsible for being ethical

37% of respondents in the Bayt.com poll onethical leadership in the Middle Eastview business ethics not just as being legally compliant, but also engaging in socially-responsible activities. 65% see ethics are the responsibility of everyone in the organization.

In your effort to promote ethical behavior throughout the organization, try to develop atransparent work culture你的员工和利益相关者。确保that company information is always available to those who need it, anddemonstrate transparencyin your decision making process. Employees are much more likely to reciprocate when managers exhibit trustworthy behavior.

Leaders are setting positive examples

Ethical leaders are those who displayreflect a good image of the business, and in turn, attract and retain the best talents. Good news is, 75% of professionals in the Middle East affirm that their managers often set an example of how to do things ethically, as revealed in theEthical Leadership in the Middle Eastpoll of January 2016.

Leaders are listening to their employees

Develop an honest work environment where employees can report unethical behavior without fear of punishment. No one wants to be considered a snitch, so gain confidence and trust by providing a private space to discuss any concerns anonymously.Investigate the claims fully,before jumping to conclusions, while maintaining the anonymity of your employee. Then discipline or reprimand, if necessary, in order to establish that some actions are not accepted, and will not be tolerated. 72% of professional respondents in the same poll (ethical leadership in the Middle East)说他们的经理纪律或谴责employees who violate ethical standards.

Leaders are talking about ethics

According to our poll ondiversity of thought in the Middle East, released in October 2015, 88% of professionals in the region are comfortable sharing their views at work, even if it goes against the majority. Today we see more and more leaders who are encouraging their employees to communicate freely and openly and not restricting their thought process and ideas. By doing so, a leader would not only be promoting an environment of honest and open communication, but also showing staff trust and respect. At Bayt.com, for example, we offer an online platform,Sawtna, where employees can voice their concerns. We also conduct town hall meetings across our offices so employees can interact with management and give their feedback on issues that affect them.

Recommendations: How managers can program ethics into their leadership style

We can't talk about ethical leadership without providing a guideline to managers who want to program ethics into their corporate culture and leadership style. Here are seven ways managers in the Middle East can promote ethical behavior:

1. Don't think about ethics as just following laws and regulations.Leaders need to take action and show consumers and other stakeholders that they are actively engaged with ethical issues that matter. Recognize how ethics influences consumers' reasons to buy from you, and demonstrate a commitment to go beyond mere compliance with laws and regulations. They must prove that they are committed to ethical issues, including human rights, social justice andsustainability.

2. Care about people before profits.Realize that the triple bottom line of people, planet andprofits is not only about prioritizing people over profits, but also thinking about how your company affects the planet and adopting environmentally-friendly ways of doing business.

3. Ethical behavior is reciprocal.Employees are more likely to reciprocate when their managers exhibit trustworthy behavior, so it is important to demonstrate fairness and transparency in all your decisions.

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4. Democratize decision making.Asking for feedback and suggestions from your staff will show trust and respect for their opinions.

5. Share and delegate.Sharing information with and delegating tasks to your team willempower and motivate them, yielding tremendous dividends in their creativity.

6. Communicate.Being an ethical manager is aboutclearly communicatingwhat is acceptable behavior, and what is not, and ensuring your employees understand that you have an open door policy to discuss any situation where an ethical decision is needed. Prevention is better than cure.

7. Have a clear code of conduct.Codes of conducts are required to help employees discern the different shades of grey in the ethical continuum. It is essential that training and explicit discussions about ethical issues are conducted regularly. Includeethical behaviorin performance metrics and employee reviews, and set the right cultural tone right from the start.

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