How to Fix the 'LG IMS Has Stopped' Error on T-MobileWith only seconds before the message reappears, the error renders a variety of LG phones on T-Mobile's network basically useless.

ByAmanda Breen

Last year,LG-phone-lovers received some not so great news: After nearly six consecutive years and $4.5 billion worth of losses due to software and hardware issues, the South Korean company announced it would pull out of the mobile-phone competition and leave the rest to its biggest rivals,Apple and Samsung.

At the time, LG said its existing customers could still count on service support and software updates "for a period of time that will vary by region."

Related:7 Easy Ways to Save Your Eyes From Smartphone Strain

But those with an LG phone who happen to haveT-Mobilehave run into some recent trouble, as users onRedditreport receiving an "LG IMS has stopped" message that persists even when dismissed numerous times. With only seconds before the message reappears, the error renders a variety of LG phones on T-Mobile's network basically useless, and, unfortunately, users' attempts to find a fix by restarting or resetting the devices have been unsuccessful so far.

What does the "LG IMS has stopped" message appearing on LG devices mean?

The message on LG phones refers to theIMS framework, which routes phone calls andSMSmessages over data networks — essentially making it possible for users to place phone calls and send texts via LTE and 5G. Because only LG owners relying on T-Mobile are encountering the error, it looks likeIMSservices are being improperly implemented on that carrier's network specifically.

Related:How T-Mobile CEO John Legere Reinvented Himself Was Key to Transforming the Company's Culture

How LG mobile users can fix the "LG IMS has stopped" issue on T-Mobile

Although T-Mobile and LG are looking into the issue, some users have already shared a workaround onReddit.

First, set your phone to airplane mode, as that will stop the error message from showing up repeatedly. Next, navigate to "Settings," press "Apps & Notifications" and select "App Info."

Next, you'll want to tap the three-dot menu in the upper righthand corner, enable "Show System" and choose com.lge.ims.rcsprovider from the list that appears. A detailed overview will pop up; tap "Clear Cache," "Clear Storage" and "Force Stop" — in that order.

你可能需要重复第四步几times to halt the error message for good.

Related:Android Users Can Now Instantly Delete Their Google Search History

Wavy Line
Amanda Breen

Entrepreneur Staff

Features Writer

Amanda Breen is a features writer at Entrepreneur.com. She is a graduate of Barnard College and received an MFA in writing at Columbia University, where she was a news fellow for the School of the Arts.

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