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Up VoIP CreekHave an emergency plan while VoIP providers work on 911 shortcomings.
ByMike Hogan•
Opinions expressed by Entrepreneur contributors are their own.
VoIP's lack of landline-class emergency services didn'tseem that big a deal initially--tall phone-bill savingsovershadowed the problem. Then a couple ofVonagecustomers dialed911 and didn't get an emergency response.
Within days, state attorneys general had filedconsumer-protection lawsuits against Vonage, and Congressintroduced new bills to tax VoIP. The FCC told internet phonecompanies to have landline-grade emergency services byNovember.
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