Siblings Say They Charged Rented Tesla 6 Times in One DayXaviar Steavenson claims he has heard of others experiencing the same issue.

Xaviar Steavenson and his sister Alice recently decided to rent aTeslato drive fromFlorida威奇托,堪萨斯州。一路上,他们不得不停止p six times in just one day to recharge their rental because, according to Steavenson, the battery was draining "faster than it would charge."

业务Insiderreportsthat Steavenson indicated that initially, he was driving 2 ½ hours before recharging. However, he said he and his sister "ended up having to stop every one to 1 ½ hours to charge for an hour, then an hour and a half, then two hours."

Steavenson pointed out that it "was between $25 and $30 to recharge," then said that in only one day, he and sister Alice "stopped six times to charge at that cost." He added thatHertz's website states that renting aTeslais "always cheaper than gas" — something he said wasn't true for him.

Steavenson reportedly said aHertzagent told him the company had "no idea why they're having issues." He also claimed the agent said they'd received "nothing but Tesla calls" that day.

Contacted by Insider for comment, a Hertz rep said the company had "not experienced a significant increase in communication from customers about the battery of their EV rentals." However, "battery range varies by vehicle manufacturer and can be influenced by multiple factors including weather and driving conditions."

According to Steavenson, Hertz recommended he pick up a new ride at the closest branch. So he did, but said the location didn't "have Teslas there or not even the equivalent," so he was returning home "in a Nissan Rogue Sport."

业务Insider noted another report from aVirginiaradio host who said he was stranded after his Model S would not properly charge at 19 degrees Fahrenheit — the same host featured in aNew York Postbreakdown publishedon Dec. 29, 2022, about viral videos from Tesla owners documenting their vehicles failing in extreme cold.

Customers who have had the same experience as the Steavensons are likely to take note of this:South Korea fined Tesla$2.2 million on Monday for overstating "the driving range of its electric vehicles, which turn out to be shorter in cold weather."