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One Thing Great Leaders Do: Eliminate Workplace HasslesWhy leaders should seize this opportunity to demonstrate proactive leadership.

ByBruce Jones

Courtesy Disney Institute


"I happen to be kind of an inquisitive guy. And when I see things I don't like, I start thinking "Why do they have to be like this and how can I improve them?'" –Walt Disney

Job challenges, roadblocks, barriers…whatever you choose to call them, workplace "hassles" can disrupt the balance of an employee's intended work routine. When taken individually, they may seem like only minor annoyances, but taken collectively and over a period of time, these seemingly minor irritations can add up to a whole lot of job dissatisfaction, negatively impact productivity and erodeemployee engagement.

Ultimately, if left unattended for too long, workplace hassles can directly impact employee turnover. Here comes the important part—this presents a tremendousopportunityto demonstrate proactive leadership.

Why do I say, "opportunity?" You've likely heard this before—according tothis狗万官方article: "Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers."

At Disney Institute, we teach business professionals in our professional developmenttraining coursesthat one of the most important thingsleaders can dofor their people is toshow them they genuinely careabout them as individuals and as a team. Every leader, and every organization for that matter, should have a number of ways, as part of aholistic people strategy, to intentionally engage employees' hearts as well as minds.

On that note, we had previously sharedfour interconnected stepsfor effectively demonstrating organizational care, and of these, here is one where leaders can start to make a significant impact right away. We believe thatgreat leaders should proactively manage the day-to-day work experience to make it as hassle-free as possible for their employees.

While this may, at first, seem simplistic, we have seen that when leadersproactivelyremove workplace irritations, it demonstrates active listening and sends a strong signal of genuine care. People will simply behave differently when they see their leaders making their lives easier.

Engagement is more than just creating an environment where employees say, "Iwanttodeliver my best performance." By removing the obstacles that sometimes get in the way, leaders effectively create an environment where employees also say, "Ican dothe best work possible."

Think about it: What seemingly minor hassles or irritations in your workplace could you fix or remove immediately? How would your employees react?

For more information, visit us atDisneyInstitute.com.

Wavy Line
Bruce Jones

Senior Programming Director, Disney Institute

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