Join Forces OnlineWeb-based collaboration technology plays go-between when face-to-face isn't possible.
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Considering its focus on PBX and telecom, 24-by-7 Service Inc. felt awfully disconnected from its customers, and that was translating into too many delinquent accounts.
Adopting web-based project management application Clarizen not only improved internal collaboration among 24-by-7's employees, but it also helped the company connect better with clients and cut billing cycles by up to three days.
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