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Can You Compute?Service, sales, miscellaneous--if you haven't heard, the computer industry is pretty hot.

ByTodd D. Maddocks

Opinions expressed by Entrepreneur contributors are their own.

For many of us, when the computer goes down, we're out ofbusiness. We're the ones you see standing in line at theservice desk of your local "superstore," like wantonrefugees, with CPUs cradled on our hips. At the end of the line, weexpect to find a slack-jawed sales clerk with virtually no trainingwho will eye us suspiciously when we explain that we'vereceived the dreaded "illegal operation" message.Accordingly, help is usually days and many dollars away.

Here to add a personal touch in the sale and service of new andused computers is Computer Renaissance (CR), which, along with PlayIt Again Sports and Music Go Round, is one of the many franchisechildren of Gro Biz International Inc. With the recent appointmentof successful franchisee Taylor Bond as president, the chain aimsto become a service-oriented provider of computer solutions ratherthan just a reseller of used computer gear.

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