Extra CreditKnow your place in the value chain--and make your product or service stand out.
Opinions expressed by Entrepreneur contributors are their own.
When Sydney Stupp places an employee at a customer's site tohelp specify and procure nuts and bolts, he saves the client thecost of having his own staff handle what is usually a low-leveltask. At the same time, by knowing customer needs in advance, Stuppcuts his own marketing and inventory costs.
"We eliminate redundancies in the supply chain so wedon't have our people doing work their people are doing,"explains the co-owner of industrial distributor Process ProductsLtd. in Toronto. "We put the work where it belongs and haveone company do it."
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