Before You Delete Your Account, Uber Wants You to Know It's 'Deeply Hurting'As the company suffers blow after blow to its reputation, users are deleting the app.

ByRose Leadem

Opinions expressed by Entrepreneur contributors are their own.

Uber | Shutterstock

This article has been updated to reflect new information from Uber as well as additional information about who this message was sent to.

Suffice to say, people are angry with Uber, and things aren't getting better.

A few weeks ago, people boycotted the company after Uber provided rides at New York's JFK airport during a taxi strike over President Donald Trump'simmigration ban. More than 200,000 people got rid of the Uber app and the #DeleteUber hashtag began trending on Twitter. Then, anger boiled again over Uber CEO Travis Kalanick's position on Trump's advisory board. He eventuallyquit the board.

Now, after former employee Susan Fowler Rigetti published a detailed blog post about the sexual harassment and discrimination she allegedly experienced at the company, people began deleting the ride sharing-app again. As more and more employees have spoken out about the alleged poor working conditions, Uber's customer base is dwindling … and the company is gettingdesperate.

In fact, it's "deeply hurting" -- and it wants you to know. For anyone deleting the app in response to the recent controversy, Uber created a special script resulting in an explanation of the company's position on this developing issue.

不惜一切代价避免道歉,该公司表示那t "what [Fowler] describes is abhorrent and against everything Uber stands for and believes in." The message also goes on to explain the extent in which the company is conducting an investigation led by Uber lobbyist and former U.S. Attorney General Eric Holder and Uber board member Arianna Huffington.

This story was originally reported byMashable.

UPDATE: After publication an Uber spokeswoman reached out to inform狗万官方那t the message reached less than 40 people and is no longer being deployed.

Wavy Line
Rose Leadem is a freelance writer for Entrepreneur.com.

Editor's Pick

Related Topics

Business News

Report: AI Will Take More Jobs Away from Women Than Men

Automation is many things, but apparently, it is not gender-neutral.

Business News

What Is a 'Lazy Girl Job'? New TikTok Trend Empowers Women to Work However They Want

The trend began as a way for women to find more free time during their days.

Growing a Business

3 Solutions That Help Alleviate Everyday Pressures Small Business Owners Face

We live in a world with increasing pressures from stakeholders, constantly changing customer expectations and volatile financial conditions — which for many, especially business owners — can make it hard to create clear distinctions between professional and personal emotions.

Starting a Business

10 Common Obstacles to Avoid When Starting a Business

Starting a new business can be an exciting and rewarding venture, but it also comes with its fair share of challenges. Here are some common obstacles to avoid when starting a new business.

Starting a Business

So You Sold Your First Business and Now You're Starting a New One — Here's How to Make Sure It's a Success.

Starting a second company after selling your first can be daunting, but it's also an exciting opportunity to prove yourself and create something amazing.