Michelle Dunn

Michelle Dunnis an award winning author and columnist and has been called the nation's authority on collecting money. She is the founder and CEO of Michelle Dunn's Credit & Collections Association, one of the top 5 women in collections, and one of the top 50 most influential collection professionals in the industry.

Latest

Money & Finance

Hate Making Collection Calls? How to Do Them Right

Since calling late-payers can be painful, make your effort to collect what you're owed as efficient and effective as possible. Here's how.

Money & Finance

How to Get Paid -- and Keep Your Customers

A payment plan might be your best option for keeping cash flowing, holding on to your customers and staying in business.

Money & Finance

Give Your Customers Payment Options

When someone is past due, being flexible is the best way to get what you're owed.

Money & Finance

Limit Your Credit Risk in a Bad Economy

Use these tips to improve your credit policy and protect yourself, your business and your money.

Money & Finance

Make Effective Use of Your Collection Letter

Get paid while maintaining a good rapport with customers.

Operations & Logistics

Take Advantage of Electronic Communication

Texts and e-mails could be more effective and less invasive for your collections.

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