Andrei Papancea

CEO, CPO, and Co-Founder of NLX

NLX之前,安德烈•建立了自然Language Understanding platform for American Express, processing millions of conversations across AmEx’s main servicing channels. Now, Andrei steers his ideas through 21st-century technology to realize innovation in AI-integrated customer interaction.

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Science & Technology

How to Use AI to Increase Business and Make Customers Happy

A teacher of artificial intelligence engineering at Columbia and NYU is adamant: Taking a human approach with your customers can set your company apart.

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