Chick-fil-A Is the Most Beloved Fast-Food Chain in America, According to a Brand Intimacy SurveyPer the survey, 26.7% of people who visit Chick-fil-A said they were willing to pay up to 20% more at the chain.

ByKate Taylor

This story originally appeared on业务Insider

Hollis Johnson via Business Insider

Chick-fil-A is winning over customers' hearts and stomachs.

The chicken chain rose to the No. 1 spot among fast-food chains inMBLM's 2019 Brand Intimacy study.The marketing agency analyzes people's emotional bonds with brands, surveying 6,200 people in the U.S., Mexico, and the United Arab Emirates.

Chick-fil-A ranked tenth of all brands analyzed by MBLM, the highest of any food or beverage brand. Dunkin' was the second most intimate of the fast-food brands, Starbucks was third, and McDonald's was fourth.

MBLM found that Chick-fil-A had a wide appeal among various demographics. 26.7% of people who visit Chick-fil-A said they were willing to pay up to 20% more at the chain, compared to 14.5% on average at other fast-food chains.

"Chick-fil-A is clearly an intimate brand to watch," MBLM wrote in a report released on Wednesday.

"It has climbed into the Top 10 Most Intimate Brands for the first time and is building a strong profile among a broad range of consumers: women, men, millennials, boomers, and people with a variety of incomes," the report continues. "It has extremely high rates of fusing and price resilience, which demonstrates the attachment users have to the brand."

Chick-fil-A grew revenue by 16.7% in 2018, reaching nearly $10.5 billion in annual sales and becoming the third-largest chain in the U.S. by systemwide sales.

Kate Taylor

Reporter

凯特·泰勒是一个记者在商业内幕。她was previously a reporter at Entrepreneur. Get in touch with tips and feedback on Twitter at @Kate_H_Taylor.

Related Topics

Career

Get AI-Powered Help With Resumes, Cover Letters and More With This $29.97 Tool

Let AI create your resume with this handy tool -- now $29.97 for life.

Business Plans

Every Business Owner Needs an Exit Plan — It's Time You Develop Yours.

A winning exit strategy seamlessly aligns business success with personal fulfillment.

Science & Technology

Gift This Cybersecurity Bundle — $60 Through 10/23

You have just a week to get this cybersecurity bundle — $59.97 (reg. $754.)

Business Ideas

55 Small Business Ideas to Start in 2023

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2023.

Making a Change

The Art of the Pivot — 6 Steps to Reengineer Yourself for a Career Change

Before switching careers or starting a business, learn why reengineering is your secret weapon for turning dreams into strategies, leveraging your unique skill set, and charting a course to undeniable success. This is the game-changer you've been waiting for.